Terms & Conditions

By utilising any or all of our website services, you agree in acceptance that you fully comprehend and understand the privacy policy and unconditionally accept the same in entirety. If you do not agree with all or any of the privacy policies mentioned below, you must immediately stop using the website or its services.

Collection of Personal Information

We collect Personal Information for enabling us to provide you with our services. In the eventuality of you registering with us, we may store the following information: User name, password, email, geographical address, landline and mobile phone numbers.

In addition to the above, we reserve the right to collect information related to your geographical location, IP address, the device type you use to access the website and its services, and your website usage habits and interactions.

To receive and store specific information about you and your usage of our website and its services, and to record communications between you and www.blissfullotuslife.com, we may deploy cookies.

Use of Personal Information

All personal information collected and stored by us is used ethically to provide you with a personalised experience. After obtaining your consent, we may use this information to improve our promotions and marketing efforts, perform data analysis, improve website content and service offerings, and enhance website layout and usability.

Only if you permit The Karan Healer and Counsellor to track your IP address and save cookies on your device, will we personalise experiences for you.

We will share or use collected data with third parties only after your express consent. We respect your privacy and understand the sensitivity of the information you share. If you use our counselling services, we collect information including Personal Information and User Data and reserve the right to retain such information for a limited period as necessary.

Why we may use your data

1. To provide and maintain our Service, including monitoring usage and remembering information so you don’t have to re-enter it.
2. To manage your account and registration.
3. To contact you via email, phone, SMS or push notifications for updates and information related to services.
4. To provide news, special offers and information about goods and services similar to those you purchased or enquired about, unless you opt out.
5. For data analysis, identifying usage trends and improving our services and marketing.
6. To provide support and respond to inquiries.
7. To fulfil the reason you provided the information (for example, responding to a query or processing a purchase).
8. For internal administrative and auditing purposes.

Security of Personal Data and Confidentiality

Information you share during counselling sessions will not be shared with employees, agents or third-party contractors unless we believe there is a significant or real threat to you, your health or public safety, or when required by law or a legally competent authority. We reserve the right to monitor and record conversations with customer service personnel for training and quality assurance.

Cookies

We use cookies (small data files placed on your device) to collect personal information and for record-keeping. You can change your browser settings to stop or prompt before cookies are installed. Please note that disabling cookies may prevent you from using the website and its services. Always share sensitive account or credit card information only on our secure system. We never request such information via unsolicited email, phone or SMS.

Sharing Content

We may share information with businesses that are legally part of the same corporate group, after removing data that can identify you. Aggregated and anonymised information may be used for analysis, research or studies. We will never share sensitive personal information without your express consent, except when demanded by a legally competent authority or to prevent or investigate cyber fraud or other offences.

You are responsible for maintaining the confidentiality of your account username and password. The Karan Healer and Counsellor assumes no liability for improper use of credit or debit card information by the user, whether online or offline.

Children's Privacy

The website requires users to be above 18 years of age. The site is not intended for children under 13, and we do not knowingly collect personal identifiable information of children under 13. If you believe a child under 13 has provided us personal information, contact the website immediately and we will take steps to delete the data.

Pricing Policy

We provide pricing details in advance based on the service. While we work to ensure accuracy, pricing errors may occur. If a service price is higher than displayed, we may cancel your booking and notify you. We reserve the right to refuse service to anyone we believe may be misusing the services.